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HOMEInformation[Notice] Website renewal and implementation of chat support

[Notice] Website renewal and implementation of chat support

2021.02.11

To our valued customers,

Thank you for your continued support of WL.

We are informing you of the changes below that are a result of the renewal of WL’s website.

-Support by LINE@ and Skype will be discontinued
-Support by online chat will be newly implemented

Inquiries to customer support must be made from the online chat from now on.
Inquiries made outside of the operating hours of the online chat will be handled by e-mail.

Online chat will begin on January 4 for the new year.

Support tickets for inquiries already made will continue to be handled, but new inquiries must be made from the online chat.

*Support on LINE@ and Skype will be discontinued completely on January 20, 2021.

We will continue to evolve to meet the needs of our customers, and we appreciate your continued support of WL.

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